Friday, May 16, 2014

NDA - Design in India



With the BJP-led NDA winning the elections the prospects of having a promising National Design Agenda once again looks bright. The pre-2005 “originally drafted” National Design Policy now needs to be wholeheartedly adopted for the betterment of the country.  This will definitely boost design and manufacturing initiatives within the country. 

Stakeholders in Odisha can now actively facilitate the establishment of a Multi-disciplinary Design Institute for the greater benefit of the state. It would be really rewarding to all the stakeholders when they see a poor state deriving the maximum benefits by putting "design" upfront (as envisaged in the original draft National Design Policy) while solving its various socio-economic problems. This new school must aim to overcome the limitations of the already proposed design school of IIT Bhubaneswar. 

Some Google-search useful links (accessed on 17 May 2014)):

·         India Design Council (www.indiadesignmark.in/about/india-design-council) In pursuance of the National Design Policy announced by the Government of India on 8th January 2007, the Central Government has constituted the India ...

·         U.S. National Design Policy Initiative (www.designpolicy.org/) Apr 12, 2010 - The site supports an initiative to develop at U.S. national design policy for economic competitiveness and democratic governance.

·         The economic rationale for a national design policy ... - Gov.uk (https://www.gov.uk/.../the-economic-benefits-of-a-national-design-polic...) Aug 13, 2010 - Reviews three different rationales for a national design policy body, and assesses five broad activities of this body from each of these different ...

·         National Design Policy Improves Competitiveness (www.dcdr.dk/uk/.../national-design-policy-improves-competitiveness)... design promotion, design education and a national design policy may improve a ... China and the UK had prepared for competing in the knowledge society, ...

 

Sunday, March 30, 2014

Design thinking and the power of 3D



The power of 3D governed by design thinking boosts both creativity and productivity through “constructive internal reflection” in collaborative problem-solving endeavors. Refer ET editorial titled “Betting the House on Innovation – The possibilities of 3D imaging are seamless” [The Economic Times, Bhubaneswar, Saturday, 29 March 2014]. If I may add they are endless too. Also see the ET citings: “Productivity at Work” by David Brendel.  [Click]

At the same time it is worth reading yet another editorial with a cautionary note titled “Trusting Technology Giants has Its Flip Side” [The New Indian Express, Saturday, 29March 2014]. My earlier blog post titled “Collaborating by Design” is relevant in this context.

Universities in Odisha (either private or public) would much rather collaborate globally than seeking out opportunities for strengthening their local collaborative ties.  They little realize that both global and local collaborations complement each other and will certainly help them in their endeavors for transforming the Universities into powerhouses of creativity and productivity.  Technologies (both hard and soft) are the enablers and lend the power of 3D that has been recognized by global giants such as Facebook and Google.

This observation is based on the bloggers personal experience with introducing collaborative technologies [both hard and soft] that have been systematically blocked by local designs [made by mortals] from being beneficial to the peoples of a mineral-rich poor state like Odisha. After all it is the power of Intelligent Design that is supporting mankind’s quest for promoting technology for the benefit of the society through sustainable designs [i.e., all is well only if it starts with a good design]. 

Wednesday, January 30, 2013

Design thinking necessary @IIM-A

  In a flat world order, leading B-Schools of India should be getting used to creating more room at the top. Older IIMs at the top need to imbibe lessons in design thinking to promote greater public good. Instead of competing with each other to be at the top, they need to create healthy collaborative networks. It is important for them to create an ambience where autonomy percolates right down to the bottom of the “hierarchical Indian academic pyramid”.

Before discussing more about IIM-A, here is one article by Gurbir Singh titled “A teaching experiment that failed in success”[TNIE, 30 Jan 2013; pdf version]. Though segregation of “good” from the “not-so-good” is unhealthy, in this case it accidentally resulted in transforming the less gifted students. Thanks to a gifted teacher who adopted a totally different pedagogical approach at the bottom of the pyramid.

Design thinking organizations make conscious efforts to promote such initiatives. The academic regulators in India need to take cognizance of this fact and allow autonomy to the teacher who shoulders greater responsibility in transforming the less gifted students in schools that do not belong to the top league.

While India with its inclusive growth challenges needs more such transformations, let us take a look at the top league. Here is an earlier Business Today article by Shamni Pande titled “Back to Class – IIM-A is once again India's best business school” (Oct 28, 2012). Some excerpts:

[Quote]
“The fall from its perch was stunning, but it appears to have been an aberration - IIM-A has roared back to the top in the 2012 survey…….The institute scored well on brand value……Where it fell short was on the living experience, return on investment and, in what should be a big cause for worry, the learning experience.”

"B-school education of the kind exemplified by IIM-A is rooted in the assumptions of an earlier era," says Santosh Desai, MD and CEO, Future Brands, and an IIM-A alumnus. "The traditional MBA programme was created for a time when managers were the most vital part of large, stable businesses operating in limited geographies." Desai, considered a branding and marketing expert, says that the focus today has shifted from management to creation, where volatility is the norm and culture is a key determinant of success or failure.

"The operations research based approach followed by IIM-A needs to give way to a more complete one that incorporates areas like behavioural economics, anthropology and design thinking." The lack of dynamism, Desai believes, will hinder the institute from fostering entrepreneurs and leaders capable of creating businesses around ideas rather than around historical infrastructural advantages, as has been the case with traditional businesses.

Future Brands's Desai believes IIM-A needs a complete overhaul to prepare students for the real world. "The institute taught me nothing about marketing. If anything, it impeded a deep understanding of the subject by making it a sterile exercise in rudimentary logic," he says. "It did not open my mind enough to new modes of thinking, and while it spoke of 'thinking outside the box', it spent all its energies in building the box instead."
[Unquote]

These are indeed some constructive criticisms coming from an alumnus of IIM-A. Apparently he understands the importance of design thinking for developing managers and its distinct absence from a premier B-School of the country.

While much has been mentioned earlier in this blog about the need for “Design Thinking transforming Indian Higher Education”, it is important to highlight India Inc’s design deficit. It is, therefore, not surprising to see the premature reactions of some other alumni of IIM-A in today’s ET report titled “CEOs protest against govt proposal for greater control over IIMs”. Some excerpts:

[Quote]
A battery of powerful CEOs, many of whose careers were birthed at IIM-Ahmedabad, are rallying in protest against a government proposal seeking greater control over the 13 IIMs in the country.

"Any move to control IIM-A, now run autonomously, will bring down the standard of the institution as well as dilute a global brand," said AM Naik, executive chairman of engineering giant Larsen & Toubro

"It ain't broke. Don't fix it," said Phaneesh Murthy, chief executive officer of iGate who graduated from the institute in 1987. "It is amazing how with so many problems in education the government wants to divert its efforts to the one thing that is already working well."

"I do not believe that issuing a degree is any great incentive for an IIM to lose its autonomy," said Manvinder Singh Banga…. He is an IIM-A gold medallist (1977).”

“While newer IIMs are happy to trade autonomy for the greater credibility that a degree brings, older institutes, led vociferously by IIM-A, didn't fancy the deal, ET had reported.”
[Unquote]

While the move toward any form of unhealthy control must be rejected, it is important to look beyond the “It ain’t broke. Don’t fix it” mentality to a continuous improvement philosophy.  Thus, instead of reacting to IIM-A losing its autonomy, these CEOs of corporate India should be aiming to create viable collaborative networks to promote greater shared outcomes for the stakeholders of the Indian Education System. This brings me to one blog post by Nigel Scott titled “The Social Network vs. the Collaborative Network” [30 Mar 2012]. In the first cartoon clip the biggest ant wins and all ants want to be like the biggest ant. A more healthy model is presented in the second clip. See the excerpts following the cartoon clips.

Hence, instead of IIM-A trying harder and harder to be the lead ant “always”, it will do the country good if it learns to share the harvest with other ants. Corporate India needs to provide the necessary guidance in doing so. As rightly observed by one alumnus of IIM-A, it is time they did some serious “out-of-box” thinking for shouldering the inclusive growth challenges of India.

That means students at all levels of the pyramid need to be trained with the help of newer methods. Instead of blindly following their respective lead ants (i.e., the role models in their league) they need to be taught to explore for food (i.e., knowledge in the new economy).

Related posts: See under the label “design thinking”





Wednesday, December 5, 2012

Design and Behavior in Organizations

  This refers to the article by Ravi Menon titled “Design has a telling effect on behavior” (TNIE dated 5 Dec 2012). Here are two excerpts:
“Just as some objects become symbols of their powerful owners, the influence of the design of an office or furniture on behaviour is equally interesting. A counter in a bank, post office or railway booking office 20 years ago is a case in point. The customer had to bend over and peer through an opening in order to talk to the official. The design of the counters seemed calculated to ensure that the customer assumed the role of a supplicant……………….Today of course, it’s a vastly different story.”

“In schools decades ago, the teacher sat on a platform that was about a foot above the ground. The relative position of the teacher and the student was clear — one was superior to the other.”

The article rightly observes cases of designs influencing behavior – i.e., mostly cases relating to the pre-reforms era when the Indian economy was protected. More importantly, therefore, it is the organizational structure which influences the designs. Obviously enough it reflects a time where hierarchical organizations were supposed to be dominant by design – i.e., with little citizen-centric (read customer-centric) focus [Note the usage of word “supplicant”].

Though now it is a different story, the organizational mindsets have not changed significantly. The SUV example is again quite appropriate, as it reminds us of who actually controls the organizational hierarchy in these changing times. Read two more excerpts:
“Where you sit, relative to your fellow men, changes your behaviour. Another example is the driver of the SUV. SUVs are driven and are occupied by people who are no different from those who use sedans and smaller cars; but note the difference in the behaviour of the driver of the SUV. From his exalted position he looks down on the other occupants of the road. His vehicle is bigger, more powerful and, they must, logically, be given preference.”

“No matter how hard we try, our behaviour is influenced by our surroundings. The official in the post office, the school teacher, the judge, are all different people when you meet them at home. So is the driver of the SUV. He is the most considerate person when he welcomes you home. Put him behind the wheel of the SUV and he becomes a different individual.”

Finally, the author rightly says “Design at the workplace can really affect behaviour — for better or for worse.” However, it is more important to reflect on the organizational mindsets and methods adopted in designing the workplaces. Organizations need to be designed through collective-creative-thinking for meeting various purposeful outcomes. This design process requires healthy facilitation right from designing the plan (read strategy) to its implementation. Organizations governed by true design thinking can create more humane workplaces and can affect behavior for the better – not for worse.

Related link: