How might we create a 21st century learning experience at our school?

The above subject header (title of this post) is as relevant now as it was in FDP-2012 - as instantiated in this blogpost [Bottom line: Organizations need to exploit the transformative power of design thinking through appreciative inquiry.] 
Here is one useful toolkit for those interested in advancing their careers in education: Design Thinking for Educators  (The title of this blog post is from Page-3 of this toolkit)

An excerpt from this toolkit:

As Einstein famously said, “We can’t solve problems by using the same kind of thinking we used when we created them.” [Pg7]

There are problems (including some wicked ones) around us. Hopefully, organizations in India will open up to seeing that the problems in and around them can indeed be solved by applying the principles of design thinking (which emphasizes the importance of collective problem solving through empathy). In an educational setup this collective effort revolves around the learner (i.e., both the student and the teacher/facilitator).

Another excerpt:
Design thinking is a creative act and lets teachers understand that the act of creating a really effective learning environment is an art that is both reflective and intentional. If we want to change education and learning to make it more relevant, more effective and more enjoyable for all involved, teachers need to be the entrepreneurial designers and redesigners of the “systems” of schools and of the schools themselves. [Pg8]

So...the first step in Design Thinking: Start Empathy
(Please see the attachment/link from Ashoka)

Next steps in the Design Thinking Process: Empathize - Define - Ideate - Prototype - Test [Source: Edutopia]